AppSumo Malcolm: AppSumo offers most of the useful software in deal every week. Using this opportunity any entrepreneur, small organization, and freelancers can develop their business. Likewise, Malcolm is a tool that is in the deal available this week in AppSumo.
Malcolm is a suite of tools that empowers your users to help themselves by transforming recurring tasks into forms and full customer journeys. This tool helps to Digitize recurring tasks and surface your knowledge for better customer experiences. You might get tired of responding to the same frequently asked questions, digging for articles, and repeating monotonous tasks. This tool will make it easy and helps in the automation of such tasks.
Malcolm makes servicing and interacting when you are dealing with customers, staff, suppliers, or brokers which makes an easier process. This tool transforms your repeated tasks into automated processes to supercharge the experience for anyone you interact with.
With Malcolm, you can Create automated forms to collect new customer details and preferences, manage PTO and other HR requests, organize supplier invoices, and much more. You can also Set up rules to send a notification when a workflow is complete and integrate it with your other systems. The main features of Malcolm include
- Create workflows and forms for recurring tasks to boost productivity
- Compile, manage, and share articles from your knowledge base
This tool suits best for Customer support teams who want to improve the customer experience and streamline recurring processes. This will be the best alternative to Intercom, Typeform, and Help Scout.
You can use Malcolm to create your own forms, surveys, questionnaires, and wizards. The drag-and-drop form-builder will have you up and running in no time, and you can customize all the settings, including appearance and notifications. It offers 1,000+ third-party integrations and also it has the ability to integrate with your own systems via webhooks.
Malcolm’s hosted hubs are quick, responsive websites that you can set up in minutes, letting you configure all of the content you want. From Malcolm dashboard, you will be able to create, manage, and review your workflows and stay on top of all your automation. The actual price of Malcolm is $2388.00, but AppSumo offers it in a deal for $49 which will be a lifetime offer for a limited period of time.